When a customer calls they invariably ask the same question: Can you fill their order by the time they want to take delivery, and if not, when can you? Being able to make accurate delivery promises to your customers is imperative in today’s competitive corrugated market. If you can’t fulfill an order when promised, you can be assured that there’s a competitor ready and able to do so. The challenge is to keep your customers happy while still operating in the most cost-efficient and profitable manner possible.

Having accurate scheduling and capacity planning processes and software in place is only part of the solution; you also need to ensure that promised capacity isn’t consumed by other orders. CTI has developed an advanced order promising solution that is fully integrated with CorrPlan, our best-of-class scheduling and capacity planning solution. Available as a browser-based solution, or fully integrated into standard industry business systems; CTI’s order promising solution will allow your sales and customer service personnel to make accurate promises that you can keep.