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Vol II - Issue I - Page 2 |
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Team In Training Success!
Recently, two of our employees, Twana Wright and Dave Marinkovich, took part in a fundraising and endurance event through the Leukemia & Lymphoma Society’s Team In Training program.
Each of them made a commitment to raise $3,250.00 or more over a six month period, to spend four days a week training for a half-marathon, and then to complete the Nike half marathon in San Francisco.
In addition to raising donations from friends, family, and co-workers; they designed, produced, and sold t-shirts, and ran a raffle to benefit their cause. By the end of the six-month period they had both reached their fundraising goals and were off to San Francisco! On race day, all their hard training paid off as they successfully completed the 13.1 mile race.
Our employees gave generously to help Twana and Dave reach their fundraising goals, and the CTI was happy to become a corporate sponsor of the Leukemia & Lymphoma Society. Collectively, Twana and Dave’s local team raised about $400,000.00 for cancer research and patient services!
In this same period the national team raised close to $17 million dollars. We’re proud of their efforts and happy to have been able to support them and their cause.
The Leukemia & Lymphoma Society’s Team In Training program is a great organization that helps ordinary people do extraordinary things.
The program is available across the United States and Canada, and we encourage those of you that might be interested in participating to visit: http://www.teamintraining.org 
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Accidental deletion or overwriting of data (user error)
Faulty storage media (tapes, disks, and other removable media)
Hardware failure (drives, controllers, power failure, server fault)
Degradation of media due to environmental conditions
Loss of data integrity after long periods of storage
Physical theft
Viruses, worms, hackers or other malicious outside forces
Catastrophes (fire, flood, storms, earthquakes)
Of the possible causes of data loss, user error is one of the most commonly encountered in the workplace. Hackers are sensationalized by the media and stories about them make great headlines and sell plenty of security solutions; because of this you tend to hear about them more often.
Even in the case of malicious attacks, user error is often an enabling cause. Users may visit websites that infect their workstations with worms and viruses; or they might download and install unauthorized and infected software. You need to limit potential damage done by users, even unintentional damage, by implementing strict access controls, policies, and backup procedures.
In addition to outside threats and potential damage done by users, it is not a question of if hardware will fail, just when it will and how prepared you will be. On-line storage systems such as drives, optical disks, and raid arrays are usually mission-critical and will cause the biggest disruption when they fail.
Note: Contact your application vendor before attempting to backup a database. Backing up an open database can corrupt the data. Never attempt to backup CTI databases. CTI can do this for you, call CTI technical support for further information.
(In the next issue we'll examine the criteria for evaluating backup systems.)
CTI Anniversaries
We’d like to congratulate the following CTI employees; in 2007 they each celebrated milestone anniversaries as valued members of the CTI team:
Twana Wright – 15 years
Janet Kobs – 10 years
Michael Feinstein – 10 years
Nils Franke – 5 years
Tom Sensenig – 5 years
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Creating Setups in CorrLink |
It’s best to use the Create Setup feature in CorrLink verses manually entering the setup directly into your controller because doing so will help eliminate possible communication errors if the setup is entered incorrectly.
In most cases where setups were entered manually into the controller and the operator experienced communication issues, it was due to duplicate setup numbers or non-valid characters in a data field. If you do experience communication errors after entering a setup directly into the controller, try removing it and creating it with CorrLink.
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It's the Details That Matter |
If an error occurs while using any CTI application, don't force a work-around until you've attempted to do the following:
1. Take a snap shot of the error on the screen. (Press the Alt + “Print Screen” buttons while the error is on the screen).
2. Launch your corporate email program and compose a new email, address it to: support@corrtech.com.
3. Paste the snap shot into the email by pressing the Ctrl + V buttons.
4. In the email, describe clearly and in detail what you were doing or attempting to do, when you encountered the error. Always include the date and time at which the error occurred. If you know the computer name or IP address, please include this information as it is also helpful.
5. Send the email.
6. If it's an emergency, call CTI Tech Support.
If you have a tip that you would like to share with other CTI users and you would like to see it published in our newsletter, email your tips to Janet Kobs, CTI’s sales support manager, at jkobs@corrtech.com. If we publish your tip, we’ll send you an embroidered CTI polo shirt!
© copyright 2008 CTI -